Part-Time Sales Specialist – City W.

About Us City W. is a curated, high-end independent retail shop with a passion for heritage craftsmanship and thoughtful curation. We champion small and heritage brands crafted in the USA, Japan, Canada, and Europe, alongside local talent — bringing carefully selected, quality products to our community across our in-store and online channels.

Role Overview We're looking for a driven, self-starting Part-Time Sales Specialist who shares our love for quality and independent retail. You'll help deliver exceptional customer experiences, maintain our elevated store environment, and create compelling social content that reflects our unique aesthetic.

Key Responsibilities

• Drive sales and build genuine relationships with customers in our boutique environment
• Execute visual merchandising to maintain an elevated, on-brand store presentation
• Deliver excellent customer service that reflects the warmth and character of an independent shop
• Manage and optimize product listings, promotions, and customer flows in Shopify
• Create short-form video content for social media (Instagram, TikTok, etc.) using CapCut
• Monitor sales performance and report on key metrics using Shopify analytics
• Support seasonal promotions, discount strategies, and product launches
• Manage inventory and ensure products are accurately stocked and organized
• Maintain a clean and organized stockroom and store fixtures
• Champion local talent and independent makers within the store experience
• Be available to work weekends and holidays to support peak traffic periods

Requirements

• 2+ years of sales experience, preferably in boutique or independent fashion retail
• Passion for small, heritage, and local brands with an appreciation for quality craftsmanship
• Strong merchandising skills with an eye for premium, curated aesthetics
• Excellent customer service skills — warm, personable, and solutions-oriented
• Strong organizational skills with attention to detail
• Ability to manage inventory and maintain a tidy, well-organized stockroom and fixtures
• Self-starter who takes initiative and thrives in a small, close-knit team environment
• Hands-on experience with Shopify (product management, discounts, analytics)
• Proficiency in CapCut for creating polished, on-brand social media content
• Availability on weekends and holidays (required)

Position Details

• Type: Part-Time
• Availability: Weekends and holidays required

Nice to Have

• Knowledge of heritage, independent, and local fashion brands from the USA, Japan, Canada, and Europe
• Knowledge of SEO basics and product page optimization

What We Offer

• A warm, creative environment at a beloved independent retail shop
• Generous employee discount on core items
• Opportunity to be a key part of a close-knit, passionate team
• Competitive compensation based on experience